Privacy Policy of Rose and Arrow Estate, LLC
Effective Date: January 1st, 2024
Rose and Arrow Estate, LLC (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, share, and protect your personal information when you visit our website, communicate with us, or interact with us in other ways, including making purchases or visiting our estate.
- Information We Collect
We may collect the following types of personal information from you:
– Contact Information: Name, mailing address, email address, phone number.
– Payment Information: Credit card or other financial details when you make a purchase.
– Website Usage Information: IP address, browser type, operating system, and other technical data from your visits to our website.
– Account Information: Purchase history, order preferences, and allocation preferences.
– Marketing Preferences: Your preferences in receiving marketing communications from us.
- How We Collect Information
We collect personal information in various ways, including:
– When you visit our website and place an order or sign up for our mailing list.
– When you communicate with us by phone, email, or in person.
– When you visit our estate for tours, tastings, or events.
– Through cookies and similar tracking technologies when you browse our website.
- How We Use Your Information
We may use the personal information we collect for the following purposes:
– Order Fulfillment: To process and deliver your wine orders and communicate about your orders.
– Customer Service: To respond to inquiries, requests, and feedback.
– Marketing and Communication: To send newsletters, promotional offers, and other updates about our wines and events, with your consent.
– Account Management: To manage your allocation and account preferences.
– Legal Compliance: To comply with applicable laws and regulations, including tax and record-keeping requirements.
- Sharing Your Information
We do not sell or rent your personal information. However, we may share your information with:
– Service Providers: Third-party service providers who help us fulfill orders, process payments, deliver products, and manage customer communications.
– Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred as part of the transaction.
– Legal Obligations: We may disclose your information to comply with legal obligations or to protect our rights, property, and safety, or the rights, property, and safety of our customers and others.
– Under no circumstances will Rose and Arrow, LLC sell or share your mobile phone number or other personal information with third-parties or affiliates for marketing or promotional purposes.
- Data Security
We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of data transmission over the Internet or electronic storage is completely secure, and we cannot guarantee the absolute security of your information.
- Your Choices and Rights
– Marketing Communications: You may opt out of receiving marketing emails from us at any time by following the unsubscribe instructions included in those emails.
– Access and Correction: You have the right to request access to the personal information we hold about you and to request corrections to any inaccuracies.
– Deletion: You may request the deletion of your personal information, subject to certain legal exceptions (e.g., retention for record-keeping purposes).
To exercise any of these rights, please contact us at hello@rosearrowestate.com.
- Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your browsing experience on our website, analyze site traffic, and personalize content. You can control cookies through your browser settings and may choose to disable them; however, disabling cookies may affect your ability to use certain features of our website.
- Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those third-party sites. We encourage you to read the privacy policies of those sites before providing any personal information.
- Children’s Privacy
Our website is not intended for individuals under the age of 21, and we do not knowingly collect personal information from individuals under this age. If you believe we have collected information from a minor, please contact us so we can promptly remove the data.
- Changes to This Privacy Policy
We reserve the right to update this Privacy Policy at any time. When we make changes, we will revise the “Effective Date” at the top of this page. We encourage you to review this policy periodically to stay informed about how we are protecting your information.
- Contact Us
If you have any questions about this Privacy Policy or wish to exercise your privacy rights, please contact us at:
Rose and Arrow Estate, LLC
PO Box 159,
Dundee, OR 97115
Email: hello@rosearrowestate.com
Phone: 503-379-0675
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This Privacy Policy ensures transparency and compliance while providing a clear, professional explanation of how Rose and Arrow Estate, LLC handles customer data. Let me know if you’d like any further details or adjustments!